Below are the terms and
conditions for The Bid Manager and bid training goods and services. The
entire contents of this site, including marks, logos and brands are the
copyright of Biz Guru.
Terms and Conditions
Need A Hand?
The Bid Manager is part of Biz Guru Ltd.
Biz Guru Ltd is based in Ipswich,
Suffolk, UK, but works nationally and internationally, having consulted and trained in the
UK, USA, Sweden, Singapore, Philippines, Malaysia and Thailand.
The Bid Manager is the trade mark
designating the bid management consultancy, mentoring, support and
training offered by Ms Lee Lister our Managing Consultant.
For Advice or Further information
Please contact Ms Lee Lister
Biz Guru Ltd
35a Cobbold Street, Ipswich,
Suffolk IP4 2DN
Fees can be paid as follows:
Directly on the Site: We use
PayPal.com to securely process our payments. You do not need a PayPal account to
make payment - just a major credit card.
By prior arrangement only. Full payment must be made before the training
Time should be allowed for processing of
any payment, but we will usually confirm your booking the same day.
A receipt will be sent with all orders.
For courses held outside of the UK, a
charge equivalent to a return economy flight will be charged, companies may book
these flights if they require. For courses within the UK a
cost equivalent to a first class rail ticket may be chargeable at our
You may request an
invoice made out to your company.
All of our courses are
of the highest quality so refunds will be at the discretion of the managers
Your OnTrack course will be dispatched on
receipt of your full payment.
Biz Guru Services will provide all course
materials and the services of a senior consultant. The course workshops
and question and answer sessions can be tailored to any proposals or scenarios
that the host company cares to provide in good time.
The client is asked to make the appropriate
arrangements for room, projector, flip charts, whiteboard and a buffet lunch and
light refreshments during the day.
All courses are for up to 12 people per
course, except by prior arrangement. Delegates are requested to wear
smart, casual wear on the courses unless their company requests them to wear
formal office wear.
All international FastTrack courses will be
subject to traveling costs equivalent to an economy flight to the area
involved. Your company may book this flight.
FastTrack Terms and Conditions
A deposit of 50% is requested. Full fees
are due 5 working days before the commencement of the FastTrack course.
Cancellations and requests to transfer
courses or course dates must be made in writing. We understand that
sometimes the unexpected happens, please contact Ms Lee Lister anytime if you
have special reasons for cancellations.
When cancellations are made for specially
requested courses then a cancellation fee of 50% of the total fee is due, 100%
if within ten working days.
When cancellations are made within ten
working days of the start of the course then a cancellation fee of 50% of the
fee is due. All other transfers or cancellations are subject to a fee of
25% at our discretion.
Start and Finish Times
We start at 9.30 and complete by 17.00 with 1 hour for lunch. Please
arrive 15 minutes early for registration
Many of the courses have workshops as part
of the training. These are not effective for numbers smaller than four
people. Where less than these numbers are booked for a course, the
workshops will be substituted for question sessions.
Please contact Biz Guru Services as early as
possible to discuss any special need requirements.
The full price of the Guiding Hand package
will be required on instigation. A deposit of at least 50% will be
required before dispatch of any goods for the other Need A Hand? packages.
The other 50% will be required on delivery of the products or services.
The email or telephone support will be
instigated by the client, who will bear the phone or email costs. All
requests will be answered within 24 hours on a working day (Monday to Friday).
An updated time sheet will be provided after each period of support.
Timings are made to the nearest 5 mins. The support can be taken over a
period of three calendar months from initial purchase.
All on or off site consultancy objectives
must be defined by the client prior to the consultancy start.
The standard documents will be provided
with any supplied logo and will a full set of documents supporting SuperBid or
the Concise Project Methodology.